https://www.orcaserv.com https://www.orcaserv.com/it-support-apprentice <div data-rss-type="text"> <h1> <span> IT Support Apprentice </span> </h1> </div> <div data-rss-type="text"> <h4> <span> Salary: £27,976 per annum </span> </h4> <h4> <span> Location: Maidenhead (Office Based), Full time, Permanent. </span> </h4> <h4> <span> <span> Benefits: </span> </span> </h4> <ul> <li> <span> 36 days holiday (28 + bank holidays) </span> </li> <li> <span> Pension Scheme </span> </li> <li> <span> Life Insurance </span> </li> <li> <span> HealthShield Healthcare &amp; Wellbeing Benefits </span> </li> <li> <span> Annual Discretionary Bonus </span> </li> <li> <span> Income Protection Scheme </span> </li> <li> <span> Long Service Awards </span> </li> <li> <span> Employee Referral Scheme </span> </li> <li> <span> Sales Lead Referral Scheme </span> </li> <li> <span> Development &amp; Training </span> </li> <li> <span> Annual Cost-of-Living Pay Review. </span> </li> </ul> <p> <br/> </p> <h4> <span> Are you looking to start a career in IT and want to join a fast-growing international software development start up? Are you looking for a role where you can learn, develop and grow quickly? </span> </h4> <p> <br/> </p> <p> <span> We are ORCA Service Technologies, and we create killer software applications. ORCA Service Technologies is a small software development firm located in Maidenhead, UK. Our mission is to deliver simple to use, high quality, affordable IT solutions for Facility Service organisations. </span> </p> <p> <br/> </p> <p> <span> Our team started by developing bespoke software a Facility Service organisation focussed on commercial kitchen maintenance. We created custom android and windows apps for them. We now deliver cloud-based software internationally for a growing customer base. </span> </p> <p> <br/> </p> <p> <span> We are looking for an apprentice to join our software support team: someone who knows their way around a computer and is not afraid to work hard to learn quickly on the job. </span> </p> <p> <br/> </p> <p> <span> As an IT apprentice at ORCA Service Technologies (OST), you will be challenged with a diverse set of responsibilities including IT support and understanding user’s issues. </span> </p> <p> <br/> </p> <h4> <span> IT Support Apprentice Key Responsibilities: </span> </h4> <h4> <br/> </h4> <ul> <li> <span> Responsible for IT support activities (categorising, prioritising, and solving tickets) </span> </li> <li> <span> Support senior and junior developers on ground-breaking projects and cutting-edge development activities </span> </li> <li> <span> Working closely with customers to scope incoming project requests </span> </li> <li> <span> Understand OST’s organisational systems to develop and support customers </span> </li> <li> <span> Responsible for customer contact and project ownership around your development works </span> </li> </ul> <p> <br/> </p> <p> <span> You will be joining a dynamic team with ranging sets of experience levels: from junior interns to seasoned professionals with more than 20 years’ experience. </span> </p> <p> <br/> </p> <p> <span> If you are a team player, have basic IT knowledge, like a high paced working environment and are looking for an opportunity to learn more about information technology then this is the opportunity for you. </span> </p> <p> <br/> </p> <h4> <span> IT Support Apprentice Requirements: </span> </h4> <h4> <br/> </h4> <ul> <li> <span> Have a basic understanding of Microsoft Office </span> </li> <li> <span> Have a basic understanding and passion for IT </span> </li> <li> <span> Ability to learn quickly on the job </span> </li> <li> <span> Ability to work in a team as well as independently </span> </li> <li> <span> Preferred: IT hardware skills </span> </li> <li> <span> Preferred: Software development skills (programming) </span> </li> <li> <span> Preferred: Prior education and/or working experience in IT </span> </li> <li> <span> Preferred: Good communication skills through a variety of methods </span> </li> </ul> <p> <br/> </p> <h4> <span> Why join us? </span> </h4> <h4> <br/> </h4> <p> <strong> "Joining the IT Support Apprenticeship has changed my life, both in my career and in my personal life. I went from knowing very little about IT in business to becoming productive as an IT Support executive in 6 months and am now growing to become a Junior Software Developer." </strong> </p> <p> <span> - Taine Redgard, 12 months into his apprenticeship with ORCA Service Technologies. </span> </p> <p> <span> <span>  </span> </span> </p> <ul> <li> <span> You’ll be given responsibility from day one, and you’ll have to develop fast </span> </li> <li> <span> You’ll be an invaluable part of our team. Workload will vary and no two days will ever feel the same </span> </li> <li> <span> You will have full ownership of your own projects, as well as still contributing to the bottom line </span> </li> <li> <span> Energy, enthusiasm and fresh thinking, we’re fully open to your ideas. Working within an SME you will be expected to make an impact </span> </li> <li> <span> Work in a challenging international environment </span> </li> <li> <span> Clear progression and personal development plan with regular reviews &amp; feedback </span> </li> <li> <span> Enrolment onto the OST Leadership Academy with personal mentoring and the creation of a personal development plan, after completing a three-month probation </span> </li> <li> <span> Continuous development and training opportunities from seminars, conferences, 1-2-1s with Directors, and networking events to recognised professional qualifications. We have the awards to back this up - Princess Royal Training Awards, Institute of Leadership &amp; Management (ILM) Assured. </span> </li> </ul> <p> <br/> </p> <h3> <span> If this sounds like you, apply today. <br/> <br/> </span> </h3> </div> Wed, 27 Aug 2025 13:20:31 GMT https://www.orcaserv.com/it-support-apprentice careers thumbnail main image