Orcaserv.com Privacy Policy  

Introduction

This Privacy Policy outlines ORCA Service Technology ltd (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at orcaserv.com (" Site "), or otherwise share personal information with us (collectively: " Users "). 

This privacy policy is governed by English law. Any disputes over this privacy policy shall be brought to a court in the United Kingdom.

Grounds for data collection 

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

What information we collect?

We collect two types of data and information from Users. 

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personally identifiable information may include, but is not limited to your name, email address, telephone number, and geographic information ("Personal Information”). Collecting this data helps us understand what you are looking for from the company, enabling us to deliver you an improved and personalized service.

    How do we receive information about you?

    We receive your Personal Information from various sources:
    • When you voluntarily provide us your personal details in order to register on our Site;
    • When you use or access our Site in connection with your use of our services;
    • From third party providers, services and public registers (for example, traffic analytics vendors).

    Communications

    We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we think will improve your service experience with us.

    Cookies

    Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.  Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
    We may use cookies to:
    • Analyze our web traffic using Google Analytics.
    Aggregated usage data helps us improve the website structure, design, content and functions.
    • Measure the effectiveness of advertising campaigns using Facebook Pixel.
    Capturing the actions of users after they are redirected to the Site by clicking on a Facebook advertisement allows us to track how people reacted to our ads helps us to amend ads and audiences to be more relevant.
    • Identify whether you are signed in to one of our Portals.
    A cookie allows us to check whether you are signed in to the Site.
    • Test content on the Site.
    For example, 50% of our users might see one piece of content, the other 50% a different
    piece of content.
    • Store information about your preferences.
    The Site can present you with information you will find more relevant and interesting.
    • To recognize when you return to the Site.
    We may show you relevant content or provide functionality you used previously.

    Security

    We will always hold your information securely. To prevent unauthorized disclosure to your information, we have implemented strong physical and electronic security safeguards. We furthermore follow procedures as dictated in the Data Protection Act 1998 and the General Data Protection Regulation 2016/679. Please review our Data Protection Policy for more in-depth
    information of how we secure and protect your data.

    Changes to this Privacy Statement

    This Privacy Policy is effective as of 7 January 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

    Links from the Site

    Our Site may contain links to other websites. Please note that we have no control of websites outside the McFT.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully. 

    Transfer of data outside the EEA 

    Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

    Corporate transaction

    We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

    How to contact us

    If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at hi@orcaserv.com