Customer Portal

Empower Your Customers

Self-service access to jobs, documents, and invoices — 24/7.

Improved customer Experience: Branded Portal, Complete Transparency, Stronger retention.
Simple to use: Raise jobs, track progress, view documents & invoices.
Real‑time status: Live job tracking and invoice downloads.

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happier customers, stronger retention.

Reduce support load and strengthen relationships with a seamless, transparent customer experience.

Cost Control & Optimisation

Clear visibility into costs and CapEx workflows, helping you make better decisions and optimise investments.

Flexibility & Configurability

Every business is different. Your task lists, reports, and workflows need to be tailored to your needs. Using ORCA's templating feature, the software molds around your business proceses.

Automation & Efficiency

Automated reminders, tasks, and workflows - saving time while ensuring proactive management and maximised supplier value.

Compliance & Documentation

Rest assured, your estate is compliant. Interactive dashboards allow you to manage compliance at source. Automated regular maintenance tasks to ensure ongoing compliance. Complete history of every asset to simplify audits.

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Seamless Integration

With built-in integration options, there’s no need to replace platforms, gain smarter asset management without disruption.

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Find out more

Download our free product guide, to find out more about ORCA's easy to use, feature rich platform -

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Deliver measurable business impact.

Reactive Maintenance

15%

Reduce costs through better asset insights, predictive scheduling, and compliance automation.

Annual savings

~20%

Cost savings annually, with automated renewal reminders for each asset, and reports on all assets renewal date.

Cost Efficiencies

£250K

Minimise downtime, optimise planned maintenance, and reduce contractor inefficiencies.

The portal is really easy to log repair works for any site on our campus. It can be broken down via site, then areas within and supervisors can be given specific access for only their spaces which makes it so much simpler for a large area like ours. It's also a useful tool to see what stage we're on for all jobs whilst keeping track on spend for each asset.